Operations SaaS for Service Teams
A multi-user operations product for task assignment, status tracking and reporting.
Project overview
A service organisation needed one place to assign work, track status and see bottlenecks.Client
Confidential
Industry
Services
Challenge
Spreadsheet-based tracking broke as soon as more than a handful of people were involved.Solution
We shipped an MVP with roles, notifications and reports, then iterated on the workflow with real users.Features
- Role-based access
- Task boards
- Reports
- Activity history
Technologies
Laravel, MySQL, JavaScript, REST APIs